What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, our system logs the transaction
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reference, wallet number, and timestamp so we can verify the transfer and resolve any disputes quickly. We also collect device identifiers and browser session data when you access the lobby from your phone or desktop — this helps us keep your session secure and lets you
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pick up where you left off across devices. Location signals are used only to determine whether the service is available in your region, as access depends on local law and eligible regions. We do not sell your personal data to third parties. Data shared with payment
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processors like bKash, Nagad, and Rocket is limited to what those providers need to complete your transaction. You can request a copy of the data we hold on your account at any time through our support channel. Retention periods vary by data type: transaction records are
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kept for the period required under applicable financial regulations, while session logs are cleared on a rolling basis.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.